Referral process and FEES

Medicare ONLY

Counselling Sessions are provided under Medicare Bulk Billing or via Victims Services for Victims of Crime.

Medicare

Counselling support is provided to those who have a referral to see the therapist from their GP and a mental health treatment plan. Usually, a person is eligible for up to ten sessions per calendar year. Having a mental health treatment plan via your GP enables you to have your sessions bulk billed to Medicare. A person may not need to use all of the sessions as it depends on their level of need.

The therapist is a registered Medicare provider. Fees are charged according to Medicare's Fees Schedule for Social Workers.

Victims of Crime

Individuals who have been a victim of a crime and have been approved for counselling via Victims Services are eligible to access this service. The referred person may email the therapist and provide a copy of the approval letter to start the process. The therapist will contact the referred person, discuss the situation and apply via Victims Services to be allocated to work with the person referred. Once the allocation is approved, the therapist would schedule an appointment with the person referred.

Referral Process and Payment

Contact your medical centre and make an appointment to see your GP. Let the receptionist know that you require a consultation for the purpose of being referred to a counsellor.

Once a referral and mental health treatment plan has been done by the GP, the paperwork is emailed to the therapist's email address and the therapist will arrange for an appointment to be scheduled with the person referred.

At your initial consultation with the therapist, you will need to provide your Medicare details for claiming purposes.

Cash is not accepted. Therapist only bulk bills to Medicare for sessions held under GP mental health treatment plans and submits claims for payment online via Victims Services for those approved for counselling under Victims Services..

The therapist has a small number of clients accessing counselling via NDIS. Therapist submits invoices for payment to the identified plan manager for payment or direct to the identified person if a plan is self-managed. Therapist does not work with those participants who are agency managed.